Accidental License

[sherryl46547841]

I accidentally licensed and purchased a single asset: 627488265, thinking I was on a different tab. Can I please get a refund or a credit license for that asset? Thanks.

[Liza5C0C]

Hello @sherryl46547841, what is the asset ID you are refering to? 

[Abambo]

Hello @sherryl46547841, what is the asset ID you are refering to? 

By @Liza5C0C

I would guess: 627488265

https://stock.adobe.com/images/whiskey-label-with-old-frames/627488265

[sherryl46547841]

Correct: https://stock.adobe.com/images/whiskey-label-with-old-frames/627488265

[Liza5C0C · Accepted solution]

Thanks for confirming! Since you purchased this asset with a credit card and not the plan credits, I can't refund the credit back. Please contact customer care for assistance, https://helpx.adobe.com/contact.html.