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Accidental Licensing

New Here ,
Jul 11, 2017 Jul 11, 2017

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Image number 109769330, I wanted the .ai file not the .jpg. Can I get the license reversed for the jpg? Let me know.

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Adobe Employee , Jul 11, 2017 Jul 11, 2017

Hi Sandi,

As you mentioned that you licensed an image accidentally since there is no way to un-license an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to reach out to us for any other issue.

Thanks

Kanika

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Adobe Employee ,
Jul 11, 2017 Jul 11, 2017

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Hi Sandi,

As you mentioned that you licensed an image accidentally since there is no way to un-license an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to reach out to us for any other issue.

Thanks

Kanika

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New Here ,
Jul 11, 2017 Jul 11, 2017

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Thanks so much, I appreciate your help!

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Adobe Employee ,
Jul 11, 2017 Jul 11, 2017

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You're welcome!

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New Here ,
Dec 31, 2022 Dec 31, 2022

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Sangi hemborm

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Community Expert ,
Jan 01, 2023 Jan 01, 2023

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ABAMBO | Hard- and Software Engineer | Photographer

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