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hinkleberg
hinkleberg
Participant
April 25, 2023
Question

Accidentally chose an Enhanced Image License

  • April 25, 2023
  • 1 reply
  • 181 views

Hello,

 

Without realizing it, I licensed image #145415145, eating up 67 credits! I wish to unlicense this image and choose another within the standard licensing.  Is it possible?

 

Any help would be much appreciated.

This topic has been closed for replies.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 25, 2023

I'm sorry, but I think that is not possible. Unlicensing is not available. You needed especially to confirm that you wanted to licence that Premium image, and you confirmed your choice.

 

You may try to contact Adobe customer care. If you have a teams or enterprise subscription, what I suspect, you will need to contact your plan administrator to contacting customer care.

ABAMBO | Hard- and Software Engineer | Photographer
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