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Accidentally license the wrong icons

Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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I was just suppose to vie its license or how much credit (assets) it uses but didn't know that the license button actualy will buy or use my assets. Can anyone please unlicense it for me? It was literally less than 5 minutes ago and I haven't downloaded anything yet. 

 

The ID is: #327880808

 

Also, why can't there be another pop-up to verify the license? the pop-up that appears is the download asset meaning if you accidentally press that button, it's done, asset used. 

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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The licence button means what it says: Licence the asset. You can't undo licensing, but usually Adobe handles this gracefully. Please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

BTW: All assets cost with a standard licence 1 asset point. No need to check that. Videos and Premium assets and enhanced licences cost extra and are not included via a subscription.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 25, 2021 Jun 25, 2021

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Understood. But still, a simple "are you sure?" (and remember my answer) would have avoided this incident. 

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