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mikayla j76408496
Participant
July 29, 2019
Answered

accidentally licensed 2 images

  • July 29, 2019
  • 3 replies
  • 570 views

I am new to Adobe Creative Cloud and was perusing the Adobe Stock images.  I licensed 3 images thinking it was like "favoriting" them.  Can you credit me the 3 images for the sake of goodwill?  I need 10 for sure this month as I'm creating my wedding invitations.

Thank you,

Mikayla

This topic has been closed for replies.
Correct answer Kanikas

Thank you for sharing the details. I have added 3 replacement licenses to your account.

Hope that helps !

Thanks

Kanika

3 replies

shambhavikadam
Adobe Employee
Adobe Employee
July 31, 2019

Hi Mikayla,

EvilBugQueen1​ passed along your feedback to me. I'm a PM on Stock -- I sent you a DM with a couple of follow ups, would you mind taking a look when you have a chance? Thanks so much!

WendellaBee
Adobe Employee
Adobe Employee
July 31, 2019

Hi M.J.,

I work on the Adobe Stock engineering team and told our product manager about your experience and she wanted to know more. Can you tell me what steps you took when you accidentally licensed these assets? If you have screenshots that would help us too.

EBQ

Kanikas
Community Manager
Community Manager
July 30, 2019

Hi Mikayla,

Could you please share the image Id's that you licensed?

Thanks

Kanika

mikayla j76408496
Participant
July 30, 2019

There are 3 images:  #252180105

                                   220014126

                                       215776336

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
July 30, 2019

Thank you for sharing the details. I have added 3 replacement licenses to your account.

Hope that helps !

Thanks

Kanika