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darrenj41827924
darrenj41827924
Participant
July 3, 2019
Answered

Accidentally licensed a photo

  • July 3, 2019
  • 2 replies
  • 366 views

Hi there, I was scrolling through and accidentally purchased photo #131587828. Is there any way I can get it refunded?

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi S. W.,

    Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

    EBQ

    2 replies

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    July 9, 2019

    Hi S. W.,

    Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

    EBQ

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 4, 2019

    You may need to wait until friendly Sheena Kaul​ or friendly EvilBugQueen1​ intervening. July 4th is ahead, so Adobe is currently operating in low energy mode for NA.

    You could, however, try to Contact Customer Care on this.

    Report back if you need further help.

    ABAMBO | Hard- and Software Engineer | Photographer
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