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kaigew31354964
kaigew31354964
Participant
February 13, 2019
Answered

Accidentally Licensed a Stock Photo

  • February 13, 2019
  • 2 replies
  • 837 views

I accidentally clicked on a photo and used up one of my licenses is there any way to undo this? Or am I stuck with it? I haven't downloaded it or done anything at all. Thanks for your help!

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Since there is no way to unlicense a file once it has been licensed, therefore I'm adding a replacement to your account.

    2 replies

    R
    Robert Smale
    Participant
    May 12, 2020

    Hi there, I also accidentaly licensed an image I didn't intend to click on. Can this be refunded? #65599530

    Best regards
    Rob

    Sheena Kaul
    Sheena Kaul
    Legend
    February 13, 2019

    Hi Kaige,

    I'm sorry to hear this. Please confirm me the file ID so that I can assist you further.

    Regards,

    Sheena

    kaigew31354964
    kaigew31354964Author
    Participant
    February 13, 2019

    #178657490

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    February 13, 2019

    Since there is no way to unlicense a file once it has been licensed, therefore I'm adding a replacement to your account.

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