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Khris.Keller
Participant
February 13, 2023
Answered

Accidentally licensed Adobe Stock image under group account. Can I unlicense it?

  • February 13, 2023
  • 1 reply
  • 604 views

I was trying to see how much it would cost to license a single image (#220697395) and clicked the "License" button to get more information, but instead of providing a cost for the single image, it licensed the image it under our group work account. Is there a way to "unlicense" this image?

This topic has been closed for replies.
Correct answer Vani_100

Hello Khris.Keller

I have granted you replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

1 reply

Abambo
Community Expert
Community Expert
February 14, 2023

There is no possibility to unlicence.

 

There is no need to provide cost information, every standard licence does cost one credit. Extended licences, Premium assets and Videos cost more. Depending on your subscription and the type of asset, the cost will be added to your invoice, or it will cost more than one credit. You'll get a confirmation question for those.

ABAMBO | Hard- and Software Engineer | Photographer
Vani_100Community ManagerCorrect answer
Community Manager
February 14, 2023

Hello Khris.Keller

I have granted you replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Participant
March 24, 2023

I accidently licensed the wrong image. The two images were close to being identical.  I was wondering if I could unlisence the wrong one and license the correct one. I've included a copy of the incorrectly licensed image. Thank you in advace for your assitance with this matter.

 

[moderator deleted the original stock asset. You should not post the original here. This is a public forum.]