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Accidentally purchased adobe stock subscription

New Here ,
Jul 23, 2021 Jul 23, 2021

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I accidentally purchased an adobe stock subscription and four payments have been taken over the past four months amounting to almost £100! I tried to cancel it and says I have to pay an early cancellation fee again of almost £100 because it's an annual subscription/ I can't find anywhere to contact adobe to send an email or call and keep getting send in circles.

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correct answers 1 Correct answer

Community Expert , Jul 23, 2021 Jul 23, 2021

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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Community Expert ,
Jul 23, 2021 Jul 23, 2021

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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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