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Accidentaly purchased Adobe Stock

New Here ,
Dec 09, 2022 Dec 09, 2022

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Hello, please someone help me :(, I bought Photography License (PS + LR 20GB) and I havent realized there was included Adobe Stock 1-year plan with that, and I even cannot cancel that plan because it wants from me another money, around 170 USD or like that, but I do not need that service and I do not want to pay for something that I am not using. So, is it possible to refund and cancel that service?

 

Thank You.

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Account management , Licensing , Plans and purchase , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Dec 09, 2022 Dec 09, 2022

Contact customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...

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Community Expert ,
Dec 09, 2022 Dec 09, 2022

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Contact customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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