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Accidently pressed purchase button while browsing.

New Here ,
Mar 27, 2023 Mar 27, 2023

Is there a way to undo an accidental purchase? While scrolling through images I pressed the blue purchase button that pops up over the images. There was no prompt to confirm or anything and I lost 2 of my 10 free licenses this way..

TOPICS
Licensing , Plans and purchase
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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

Hello Kenneth29107001r9tu, 

Can you pl. share your Asset ID numbers you have accidently licensed ?

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New Here ,
Mar 31, 2023 Mar 31, 2023

Hi @Vani_100 
Thanks so much for responding.
The IDs are #404993799 and #532333162 

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Adobe Employee ,
Apr 05, 2023 Apr 05, 2023
LATEST

Hello Kenneth29107001r9tu , 

I have verified and have granted you 2 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

There is no prompt confirming the licencing for anything that costs 1 credit or less. You should be careful not to push the licencing button, if you don't want to licence.

ABAMBO | Hard- and Software Engineer | Photographer
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