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Achat d'une licence adobe stock premium par erreur

New Here ,
Dec 18, 2024 Dec 18, 2024

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Hello

I have just bought an adobe stock image by mistake via my company's account and it cost 937 credits... Is it possible to cancel it by deleting the image on my side? I know Abode ask to consent but it was an absolutly mystake...
thank you very much for your help

 

Carol

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Download , Licensing Regret

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New Here ,
Dec 19, 2024 Dec 19, 2024

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the code licence is 

#442341690

Hope it's possible to delete this and see the credits back? .. Thanks 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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It is not possible to cancel a licence as soon as it is confirmed. And yes, because Premium stock assets are expensive, Adobe asks the user to confirm the buy. 

 

Maybe  @Riya123 or @Liza5C0C may be able to help. 

ABAMBO | Hard- and Software Engineer | Photographer

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