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Adobe Page Crashes

New Here ,
Dec 22, 2018 Dec 22, 2018

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Hi all.  Starting earlier this week, Adobe keeps crashing after I enter a search string.  The page becomes unresponsive.  I am using Chrome. I also tried Firefox, both with the same exact results.  I cleared my Chache, restarted, rebooted, everything short of reinstalling my OS.  Happened again this morning.

Suggestions?

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Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jan 23, 2019 Jan 23, 2019

Hello,

We've pushed a fix for this issue to production, please sign out of the Adobe Stock website, clear your browser history and sign back into the site. Let us know if you experience any issues.

EBQ

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New Here ,
Jan 04, 2019 Jan 04, 2019

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I have also been experiencing the "Unresponsive Pages" using Chrome and LastPass. Never had problems in the past using both.

If I disable the LastPass extension in Chrome, everything is fine. If I use Microsoft Edge with LastPass, everything is fine.

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Adobe Employee ,
Jan 23, 2019 Jan 23, 2019

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Hello,

We've pushed a fix for this issue to production, please sign out of the Adobe Stock website, clear your browser history and sign back into the site. Let us know if you experience any issues.

EBQ

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Participant ,
Jan 24, 2019 Jan 24, 2019

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Seems to be working for me now, thanks very much!

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Adobe Employee ,
Feb 01, 2019 Feb 01, 2019

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You're welcome!

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