Adobe Stock file is small, blurry and pixelated

Forum|Forum|2 years ago
April 11, 2023
2 replies
329 views

This is regarding file name AdobeStock_100522028. I have tried to open it in Photoshop and Illustrator and it is small and pixelated. It can't be used in any form or fashion for today's content creation. I'm looking to get a refund on this item. Thanks you!

AdobeStock_100522028.zip

Asset Quality

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Correct answer Contributor1

Hello, I'm not able to reproduce the issue. Possibly try re-downloading the asset for free and then open it in the latest version of Adobe Illustrator and see if that fixes it for you?

Abambo

Community Expert

In Illustrator? It's a vector file, and it can be scaled “endlessly” in Illustrator.

@Contributor1 ?

ABAMBO | Hard- and Software Engineer | Photographer

C

Contributor1

Correct answer

Community Manager

Hello, I'm not able to reproduce the issue. Possibly try re-downloading the asset for free and then open it in the latest version of Adobe Illustrator and see if that fixes it for you?