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Adobe Stock image license refund request

New Here ,
Nov 23, 2021 Nov 23, 2021

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Hello Adobe,

 

Today I purchased a license for 227500820 and upon downloading, noticed that there is motion blur to the image. It's not severe, but the quality isn't good enough for me to use it. I'd like to request a refund of this one license. Please advise.

 

Best,

Stephen Taylor

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Asset Quality, Licensing

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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I suppose @Contributor1 may be of help here.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Nov 23, 2021 Nov 23, 2021

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Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

blur.PNG

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