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Participant
November 23, 2021
Question

Adobe Stock image license refund request

  • November 23, 2021
  • 2 replies
  • 170 views

Hello Adobe,

 

Today I purchased a license for 227500820 and upon downloading, noticed that there is motion blur to the image. It's not severe, but the quality isn't good enough for me to use it. I'd like to request a refund of this one license. Please advise.

 

Best,

Stephen Taylor

This topic has been closed for replies.

2 replies

Community Manager
November 24, 2021

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

Abambo
Community Expert
Community Expert
November 23, 2021

I suppose @Contributor1 may be of help here.

ABAMBO | Hard- and Software Engineer | Photographer