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Averee C
Averee C
Inspiring
July 13, 2023
Answered

Adobe Stock image refund

  • July 13, 2023
  • 3 replies
  • 418 views

I recently licensed #571689884 and would like a refund. 

Edit: I clicked on "download" on accident while inspecting my search results. I didn't end up wanting to use it because it is Generative Ai/low and a low-quality asset (the "writing" on the post-it notes are gibberish).

This topic has been closed for replies.
Correct answer Vani_100

Hello Averee C,

I have verified that you have licensed and granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

3 replies

V
Vani_100Correct answer
Participating Frequently
July 14, 2023

Hello Averee C,

I have verified that you have licensed and granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

Averee C
Averee CAuthor
Inspiring
July 14, 2023

Thank you Vani - I appreciate your help.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 13, 2023

The notes are glibberish, so that they can be accepted. BTW, all AI notes are glibberish. If that is the only point you have, I will call @Vani_100 , she may be able to help you. You would have better cards if the asset is really low quality.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 13, 2023

I think you'll have to provide a reason for this request in order for Adobe to consider it. 

Jill C., Forum Volunteer
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