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Adobe Stock image refund

Explorer ,
Jul 13, 2023 Jul 13, 2023

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I recently licensed #571689884 and would like a refund. 

Edit: I clicked on "download" on accident while inspecting my search results. I didn't end up wanting to use it because it is Generative Ai/low and a low-quality asset (the "writing" on the post-it notes are gibberish).

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Asset Quality , Licensing , Plans and purchase

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2023 Jul 14, 2023

Hello Averee C,

I have verified that you have licensed and granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Community Expert ,
Jul 13, 2023 Jul 13, 2023

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I think you'll have to provide a reason for this request in order for Adobe to consider it. 

Jill C., Forum Volunteer

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Community Expert ,
Jul 13, 2023 Jul 13, 2023

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The notes are glibberish, so that they can be accepted. BTW, all AI notes are glibberish. If that is the only point you have, I will call @Vani_100 , she may be able to help you. You would have better cards if the asset is really low quality.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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Hello Averee C,

I have verified that you have licensed and granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Explorer ,
Jul 14, 2023 Jul 14, 2023

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Thank you Vani - I appreciate your help.

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