Adobe Stock language problem.

Forum|Forum|2 years ago
August 1, 2023
2 replies
1959 views

I have reported this issue a number of times already. Just letting you know that nothing has changed. French language it is. EVERYTHING is set to English in my OS (Win11pro), all of my apps, including the CC.

Correct answer WendellaBee

The Adobe Stock site language is tied to the country associated with your Adobe ID, which is Belgium. It has been reported to the product team that just because you are in Belgium doesn't mean you want the site to be in French and they are aware of the issue.

Abambo

Community Expert

Belgium allows for English, French, and Dutch settings, but for a reason unknown to me, the system nearly always falls back to one specific language.

The language you chose in the region settings is not sticky.

It's the same for me in Luxembourg.

@WendellaBee,

It's not logic to tie the language to the region of your Adobe ID. But I know that is an overall choice for all www.adobe.com. But in Belgium, some people are upset if the language is wrong. The topic of language is extremely thin-skinned. Furthermore, there is also a German-speaking population in Belgium. Europe can be very complex.

ABAMBO | Hard- and Software Engineer | Photographer

HYPPieAuthor

Known Participant

I don't care about the linguistical stupidity in my country. But I am paying a lot of money for a professional product and this makes it seem very amateurish. And how hard can it be to solve the problem? A few cookies?

Abambo

Community Expert

IMHO, but I may be wrong here, the trouble is, that Adobe tries to reset the region you are in. Because the region is quite important on other issues. For stock there seems to be somewhere a problem, Adobe manages to do this well for buying a plan,

You may not care, but the problem seems to be rooted in the unusual handling of the languages. It's an explanation, not a solution.

And you may be well aware, that cookies are not always the solution to all problems, especially in the times of GDPR. I wont discuss this, as it is not exactly my range of knowledge.

ABAMBO | Hard- and Software Engineer | Photographer

WendellaBeeCorrect answer

Adobe Employee

The Adobe Stock site language is tied to the country associated with your Adobe ID, which is Belgium. It has been reported to the product team that just because you are in Belgium doesn't mean you want the site to be in French and they are aware of the issue.

HYPPieAuthor

Known Participant

Yes, they have been aware for years now. My problem is that they don't do anything about it! Nothing has changed.

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