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antoiner21605787
antoiner21605787
Participant
October 12, 2018
Answered

Adobe Stock not working for videos

  • October 12, 2018
  • 1 reply
  • 2496 views

Hi,

I have a subscription to adobe stock but somehow I can't see it in my adobe premiere pro-library and I can't use it to download stock videos.

Any idea why?

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Antoine,

Please see Common Questions, Adobe Stock for more details.

Standard assets only include images, vectors and templates.

Regards,

Sheena

1 reply

twaritar3263062
twaritar3263062
Participating Frequently
October 12, 2018

Hi Antoine,

Thanks for reaching out to the Adobe Stock community.

I have checked your account details and noticed that you had signed up for Adobe Stock 40 images per month(one-year) plan on 06 Oct 2018. Through subscription plans, you can only download standard assets.

Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

For more information, please refer to Common Questions about plans, purchasing, and availability, Adobe Stock

Learn more on the Adobe Stock pricing and membership plan | Adobe Stock

You may also refer to Stock FAQ: What are Credit packs? for more information.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

antoiner21605787
antoiner21605787Author
Participant
October 13, 2018

Ohh so nothing unlimited like mentioned on the landing page?

Le ven. 12 oct. 2018 à 20:51, twaritar3263062 <forums_noreply@adobe.com> a

écrit :

Adobe Stock not working for videos created by twaritar3263062

<https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View

the full discussion <https://forums.adobe.com/message/10674499#10674499>

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    October 15, 2018

    Hi Antoine,

    Please see Common Questions, Adobe Stock for more details.

    Standard assets only include images, vectors and templates.

    Regards,

    Sheena

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