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Participant
July 25, 2020
Answered

Adobe Stock Plan is a Total Scam

  • July 25, 2020
  • 2 replies
  • 705 views

The Adobe stock plan is a complete and total scam and should be reported to the SEC, I see others have had issues with this.


I've used one asset and signed up for a trial, I've used nothing the past few months charging $33 a month, then to cancel it's a $60 fee? Absolutely absurd.

 

DO NOT SIGN UP FOR THE ADOBE STOCK PLAN.

I'll be sharing this on Reddit and elsewhere unless this is resolved.

This topic has been closed for replies.
Correct answer Abambo

You signed up for a subscription for 10 assets per month, the first month for free. It converts automatically into a paid subscription after that first free month if not cancelled before. That is clearly stated when you take your subscription.

When you signed up, you confirmed that you had read the subscription terms. So it's a subscription like your cell phone subscription. You pay, if you use the subscription or not!

 

Contact Adobe support and negotiate you way out: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

Disclaimer: I'm not an Adobe employee!

 

 

2 replies

jtomatxAuthor
Participant
July 27, 2020

Bumping for total scam, no help from Adobe.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
July 26, 2020

You signed up for a subscription for 10 assets per month, the first month for free. It converts automatically into a paid subscription after that first free month if not cancelled before. That is clearly stated when you take your subscription.

When you signed up, you confirmed that you had read the subscription terms. So it's a subscription like your cell phone subscription. You pay, if you use the subscription or not!

 

Contact Adobe support and negotiate you way out: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

Disclaimer: I'm not an Adobe employee!

 

 

ABAMBO | Hard- and Software Engineer | Photographer
jtomatxAuthor
Participant
July 26, 2020

The cancel risk free is incredibly misleading as clearly you can't do that. They say 1 month free trial, nothing about a $60 cancellation fee. Absolute scam. I contacted Adobe and though I've only used 1 asset and paid for two months.

 

Conacted their chat and no help. Again, totally misleading business practice.

Ricky336
Community Expert
Community Expert
July 27, 2020

That's why when taking out any subscription, signing any bank contract, insurance, any legal document you should always read the terms and conditions because all important information is there.