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ADOBE STOCK (Premiere) steers me to plans - not single purchase

Explorer ,
Jun 21, 2022 Jun 21, 2022

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NORMALLY - if I try to purchase a 'Premium' title for Premiere Pro (mogrt file) it costs me $20 and that's it. For some reason - today - I cannot find that option, the system keeps pushing me to 'plans' for multiple files or a 'free trial' in one of these plans. I don't want a plan - I just want the single purchase - what am I missing? - thanks in advance

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Licensing , Plans and purchase , Troubleshooting

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum so that proper help can be offered.

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Community Expert ,
Jun 22, 2022 Jun 22, 2022

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It looks to me, that is not possible to buy stock items without credits or a plan. See here: https://community.adobe.com/t5/stock-discussions/bug-can-t-purchase-adobe-stock-under-my-quot-pay-as...

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

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All templates have been priced as standard assets. Standard assets cannot be purchased on demand. You'll need a subscription or credit packs to license these assets.

EBQ

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Explorer ,
Jun 24, 2022 Jun 24, 2022

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I have a plan. However I think I may have found a possibility. Although my payment method credit card doesn't expire until August - - for some reason Adobe flags the payment method as having an issue  - maybe this is why (I won't get the new card for another few weeks - and don't want to change to a different account) - we'll see if that fixes it when I update it

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Adobe Employee ,
Jun 24, 2022 Jun 24, 2022

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Yes this could be the reason.

EBQ

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