ADOBE STOCK (Premiere) steers me to plans - not single purchase

Explorer ,
Jun 21, 2022 Jun 21, 2022

Copy link to clipboard

Copied

NORMALLY - if I try to purchase a 'Premium' title for Premiere Pro (mogrt file) it costs me $20 and that's it. For some reason - today - I cannot find that option, the system keeps pushing me to 'plans' for multiple files or a 'free trial' in one of these plans. I don't want a plan - I just want the single purchase - what am I missing? - thanks in advance

TOPICS
Licensing , Plans and purchase , Troubleshooting

Views

63

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 21, 2022 Jun 21, 2022

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum so that proper help can be offered.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

Copy link to clipboard

Copied

It looks to me, that is not possible to buy stock items without credits or a plan. See here: https://community.adobe.com/t5/stock-discussions/bug-can-t-purchase-adobe-stock-under-my-quot-pay-as...

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

Copy link to clipboard

Copied

All templates have been priced as standard assets. Standard assets cannot be purchased on demand. You'll need a subscription or credit packs to license these assets.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

I have a plan. However I think I may have found a possibility. Although my payment method credit card doesn't expire until August - - for some reason Adobe flags the payment method as having an issue  - maybe this is why (I won't get the new card for another few weeks - and don't want to change to a different account) - we'll see if that fixes it when I update it

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2022 Jun 24, 2022

Copy link to clipboard

Copied

LATEST

Yes this could be the reason.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started