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J
jenac76155329
Participant
August 23, 2017
Answered

Adobe Stock [Will I lose available images if I cancel my subscription?]

  • August 23, 2017
  • 3 replies
  • 3950 views

If I have 114 available images to download, but want to cancel payments for any future months, will I lose my 114 available images, or with those always be mine?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Jena,

    Please see the answer below:

    If I cancel my membership, can I still use any unused licenses in my account?

    No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

    I would suggest you to download your remaining assets if you are looking to cancel the subscription as the ones licensed, would remain forever in your license history.

    Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock

    Feel free to update this thread in case of any additional query.

    Regards,

    Twarita

    3 replies

    N
    nonas44
    Participant
    September 26, 2017

    That's pretty shitty from Adobe. It's like you paid for a meal, but are too full for dessert and the restaurant won't give you it as a to go! Adobe, shape up!

      D
      defaultssd91ugb6cg8
      Participant
      March 27, 2021

      And on top of that they make you throw up your main...

        twaritar3263062
        twaritar3263062Correct answer
        Participating Frequently
        August 24, 2017

        Hi Jena,

        Please see the answer below:

        If I cancel my membership, can I still use any unused licenses in my account?

        No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

        I would suggest you to download your remaining assets if you are looking to cancel the subscription as the ones licensed, would remain forever in your license history.

        Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock

        Feel free to update this thread in case of any additional query.

        Regards,

        Twarita

        John Waller
        Community Expert
        John WallerCommunity Expert
        Community Expert
        August 23, 2017

        Moved from Creative Cloud forum.

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