Skip to main content
cynthiac32060015
cynthiac32060015
Participant
January 7, 2025
Answered

Asked to subscribe to St in order to download but sub is benefit of my Cloud account

  • January 7, 2025
  • 2 replies
  • 214 views

Hello,

The subject line pretty much says it all. I'm an Adobe CC user with a subscription that includes Adobe Stock.  I've verified that my account is active and that access to Stock assets is still a benefit. When I attempt to download an image (while logged in), I'm required to join Stock before completing the download. I've never encountered this before; any thoughts? TIA!

 

Stock and Marketplace 3.3.0.2
Apps 6.4.0.361
MacOS - Sonoma 14.6.1

    Correct answer Liza5C0C

    Hello @cynthiac32060015 - Adobe Stock is not included in your subscription. However, you have access to the Photography plan, as well as inDesign and Illustrator. 

    2 replies

    cynthiac32060015
    cynthiac32060015Author
    Participant
    January 10, 2025

    Thanks @Liza5C0C. I don't know what I saw that made me think it was a subscribed (I did look), but of course you're right.  Thanks for taking time to check and respond. Apologies for the inconvenience! 

      L
      Liza5C0CCorrect answer
      Participating Frequently
      January 10, 2025

      Hello @cynthiac32060015 - Adobe Stock is not included in your subscription. However, you have access to the Photography plan, as well as inDesign and Illustrator. 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices