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Participant
September 21, 2022
解決済み

Asset No Longer Available

  • September 21, 2022
  • 返信数 1.
  • 402 ビュー

I have paid for a video asset and it's been stored in my library. I came to do a re-download today and I get an message saying "Asset No Longer Available". Is this normal?

このトピックへの返信は締め切られました。
解決に役立った回答 Abambo

I'm sorry about that, but that may be normal, as assets are only as long available for download as they are in the database. If the asset contributor or Adobe decide to retrieve the asset, you can't any more download it. Therefore, it is wise to keep a local copy of any asset licensed.

返信数 1

Abambo
Community Expert
AbamboCommunity Expert解決!
Community Expert
September 21, 2022

I'm sorry about that, but that may be normal, as assets are only as long available for download as they are in the database. If the asset contributor or Adobe decide to retrieve the asset, you can't any more download it. Therefore, it is wise to keep a local copy of any asset licensed.

ABAMBO | Hard- and Software Engineer | Photographer