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Participant
July 1, 2022
Answered

Audio is low on preview, is it better on purchase?

  • July 1, 2022
  • 1 reply
  • 710 views

I found an audio clip I really like, but I don't want to buy if the audio quality is poor on purchase. Is the preview and the purchase quality the same? It sounds like a low bit rate wave file right now. I need it soon for this project.

 

Thanks

This topic has been closed for replies.
Correct answer Diapat

Okay, I figured it out. When an audio clip is streamed on the brower, the quality is low. But then when it is downloaded, the quality is clear. Except there is no way to know that until you sign up for the free trial. 

1 reply

WendellaBee
Adobe Employee
Adobe Employee
July 1, 2022

It would be helpful if you could provide the asset ID.

DiapatAuthorCorrect answer
Participant
July 8, 2022

Okay, I figured it out. When an audio clip is streamed on the brower, the quality is low. But then when it is downloaded, the quality is clear. Except there is no way to know that until you sign up for the free trial. 

WendellaBee
Adobe Employee
Adobe Employee
July 11, 2022

Hi @Diapat

I think I'm missing something while trying to understand the issue you are having with the audio files. Are you not able to play the audio from the Adobe Stock site? How about downloading the previews of the audio files, is that not working? What are you using to play the .m4a files (preview format)?