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Corindog
Corindog
Participant
June 27, 2022
Answered

Bought wrong image

  • June 27, 2022
  • 2 replies
  • 242 views

Hi 

I've just accidentally bought image #468694802 (a Jpeg) when I should have bought #340084043 (an .ai file of the same image). Would it be possible to be recredited for this mistake?

 

Many thanks

 

Corin

This topic has been closed for replies.
Correct answer Vani_100

Hello tungt75660752, 

I have verified that you have licensed asset # 52931906  and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

 

2 replies

V
Community Manager
Vani_100Community Manager
Community Manager
June 28, 2022

Hello Corindog,

I have verified that you have licensed asset #468694802 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

T
tungt75660752
Participant
June 28, 2022

I have also accidentally hit license on image 52931906 and would like to be credited for the mistake? Is there a way to do that?

 

V
Community Manager
Vani_100Community ManagerCorrect answer
Community Manager
June 28, 2022

Hello tungt75660752, 

I have verified that you have licensed asset # 52931906  and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

 

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