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1

Bought Wrong Image

New Here ,
Feb 15, 2023 Feb 15, 2023

Hi Adobe,

I bought the wrong Image., ugh! The one I bought is very similar to the one I need. When my staff saw it they made me aware that it was the wrong one. Is there a way I can replace it or get a credit to get the correct one?

Thanks! 

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correct answers 1 Correct answer

Community Expert , Feb 15, 2023 Feb 15, 2023

There is no way to unlicence an asset. Can you post the asset ID here?

 

You will need to buy the correct one.

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Feb 15, 2023 Feb 15, 2023
LATEST

There is no way to unlicence an asset. Can you post the asset ID here?

 

You will need to buy the correct one.

ABAMBO | Hard- and Software Engineer | Photographer
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