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W
WERBEWERFT
Participant
December 3, 2018
Answered

Broken Link from InDesign to a image

  • December 3, 2018
  • 1 reply
  • 336 views

The Link to the image in the CC Cloud in Indesign is broken and the image is not to find again in AdobeStock. Also not in my buyed images. What's happen?

This topic has been closed for replies.
Correct answer WendellaBee

Hello A. E.,

If you licensed the image you can find it in your license history on the Adobe Stock website. You could try to download it there and then place it in your InDesign file. I'm still not quite certain of your issue. If the file you are trying to locate is a preview image (not licensed) then there is a possibility that it was removed from our site for some reason.

EBQ

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
December 3, 2018

Hello A.E.,

I'm not sure I understand the issue you are reporting. Could you provide specific steps for reproducing the issue and also the asset ID that is exhibiting the problem, please? This will help us troubleshoot for you.

EBQ

W
WERBEWERFTAuthor
Participant
December 3, 2018

Ok, I will try. I had buy and linked an image from the adobe stock library directly in a InDesign file (linked to CC Library). Now this link is broken and I'm not finding the image again in the adobe stock library.

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
December 3, 2018

Hello A. E.,

If you licensed the image you can find it in your license history on the Adobe Stock website. You could try to download it there and then place it in your InDesign file. I'm still not quite certain of your issue. If the file you are trying to locate is a preview image (not licensed) then there is a possibility that it was removed from our site for some reason.

EBQ

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