Broken Mockup

Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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I licensed this asset:

id=256000308

But when I put my design in the result is distorted and unusable. Is there a way to get assistance from the creator, Medialoot?

Here's there link: https://stock.adobe.com/contributor/208410641/medialoot?load_type=author&prev_url=detail

 

Screen Shot 2022-01-13 at 10.00.55 AM.png

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Asset Quality , Licensing

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Adobe Community Professional ,
Jan 13, 2022 Jan 13, 2022

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There is no way to contact the asset creator.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Hello, I turned off the "Displace" filter and it looks like the distortion went away on my test. Possibly disabling this filter will resolve the issue for you?

Displace filterDisplace filter

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