Broken Mockup

[Daniel Cash]

I licensed this asset:

id=256000308

But when I put my design in the result is distorted and unusable. Is there a way to get assistance from the creator, Medialoot?

Here's there link: https://stock.adobe.com/contributor/208410641/medialoot?load_type=author&prev_url=detail

[Abambo]

There is no way to contact the asset creator.

[WendellaBee]

@Contributor1 

[Contributor1]

Hello, I turned off the "Displace" filter and it looks like the distortion went away on my test. Possibly disabling this filter will resolve the issue for you?

Displace filter