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core45
core45
Known Participant
September 13, 2017
Answered

can I get my purchased licence printed

  • September 13, 2017
  • 1 reply
  • 468 views

I have to show a printed document of purchased licences to my client.

I can't find any option to print out a document that proofs that I actually purchased this particular photo.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi again, I'm waiting for your response. You don't have anything to hide, do you?
I know more people are interested in this subject.

Please respond.


Kornel, we won't be able to provide you any separate proof of purchase.

I am sorry I couldn't be much of help.

1 reply

Sheena Kaul
Sheena Kaul
Legend
September 13, 2017

Hi Kornel,

I understand your query and the concern related to the proof of purchase.

The license history would really be a good option to show to your client as it captures all the details of the images/files that you have licensed.

You can login to your Adobe Stock account and on the Top right under your name you will find the License history section.

Let me know if that helps!

Regards,

Sheena

core45
core45Author
Known Participant
September 13, 2017

This is not enough. In your portal you can do virtually anything. By purpose or by mistake. How can I proof in court that I really bought the picture when it disappears from your system?

Sheena Kaul
Sheena Kaul
Legend
September 14, 2017

Please Contact Customer Care for this request.

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