Can't use my credits to buy an image

[bkymaska]

Hello,

I'm extremely confused about how to appy credits to license an image in the stock program. I currently have 10 credits on my account, and it won't give me any options to use them at all (even with the standard images, as pictured below). How do I get it to give me the option to use the credits?

Thanks. 

[WendellaBee]

Hi @bkymaska,

Could you provide the asset ID of the image you are referencing, please, so I can look into this for you?

[bkymaska]

This particular one is 306443049 , but I can't find literally a single image for which I can use credits.

Thanks!

[WendellaBee · Accepted solution]

It's due to the configuration of your organization's stock plan. Please contact your administrator.

[WendellaBee · Accepted solution]

Actually on further review I can see that you are a member of an enterprise organization. You'll need to contact your account administrator for assistance.