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Cancel Adobe Stock

Community Beginner ,
Jan 03, 2020 Jan 03, 2020

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Hi there

 

I need to cancel my adobe stock subscription. 

 

I saw on the website there is a button to "cancel Plan" on the plan where you can manage the payment method, except that button is just not there, ergo you can't cancel it.

 

Anyone can help me with that? It's not a great service honestly to have a support page that does not reflect (at least now) the way the account page really is like.

 

/Manuel

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Account management , Plans and purchase

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correct answers 1 Correct answer

Community Expert , Jan 03, 2020 Jan 03, 2020

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

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Community Expert ,
Jan 03, 2020 Jan 03, 2020

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There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

ABAMBO | Hard- and Software Engineer | Photographer

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