Cancel stock plan

The same situation got me to this thread.

I am very sure that when I signed up for Adobe Acrobat Pro subscription, I was led to believe that I am signing up for monthly subscription and that I can cancel it anytime I want.

Adobe has adopted these sleight, under-handed techniques to get customers to pay them for a full year.

I have not even finished 1 month and now when I have to cancel, I am being asked ₹6,580.86 which is a whopping lot.

I did not see any conspicuous message anywhere while signing up which said - "This is a 1-year plan, paid on a monthly basis."

Can Adobe help me waive off the cancellation charges?

I feel sick. So very sick. In years past, I have always been able to cancel additional plans with no problems. Now, I am facing a horror I thought I would never have to face with such a wonderful company. Cancelation of a plan costing 2 times more ... that's 2 Times more than the monthly charge. So now I am facing that charge, charges from my bank .. To purchase an additional 10 stock photos. An act based on trust. I thought I was doing the right thing in the right way. Fees for this, fees for that .. it's a punishment for loyalty and trust.

Severely punished, by the time all these fees come out of my little income, I will have nothing.

You bought an annual 10-images-stock-subscription, first month free, cancel without any risk (during the first month).

If you get charged just now, you still can cancel without fee during the first 14 days of your second month.

The same happened to me, just that I tried to cancel my plan already in December which apparently didn`t work so that now I had to cancel it again and was told that I have to pay 200 Euros in total for my "free test month".

I am shocked about the methods that Adobe uses to trick loyal customers into useless adhesion contracts!!!

All began when I have been an advertisement about the new Adobe Stock Photos and a one month free trial for that product.

I gave it a try without having any opportunity to go through or download any picture since I enrolled for that trial. When I realized that I was charged after the trial period expired, I was really upset, but I recognized that it was clearly stated into the email notification that I noticed only when the trial period expired.

Then I tried to contact Support team but no phone number is provided or even an email address I can use fro dispute and ask for a refund.

Being so disappointed, I decided to go and to cancel the subscription right away, and I did it so fast, that again I did not believe what I’ve seen, afterward.

There was like a $160 early cancellation fee that was neither enough emphasized on the cancellation page nor even mentioned within the company's email notification.

I can't believe it that such a misleading and non sense situation may come from a very well respected and reputed company like Adobe.

It is also an acceptable situation that I would certainly dispute through any channel or mean available to protect consumers'.rights.