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dirkn13913727
Participant
July 8, 2017
Answered

Cancelación Adobe Stock

  • July 8, 2017
  • 1 reply
  • 382 views

Porfavor, al cancelar Adobe Stock veo que me avisa de un pago por la cancelación de 145€ ?!  Es cierto esto?? Si es así hay alguna forma de remediar esto...? No es posible que tenga que pagar por anular un servicio del que soy cliente...

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Dirk,

    I see you have an Adobe account under the same ID as with forums. I have checked your account and noticed you had a subscription of Adobe Stock with an annual commitment. Also, I see you have canceled your account, however, the cancellation fee mentioned above is an early termination fee.

    Please Contact Customer Care for more details.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You may also read http://www.adobe.com/legal/subscription-terms.html

    Please update this thread in case of any additional query.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    July 10, 2017

    Hi Dirk,

    I see you have an Adobe account under the same ID as with forums. I have checked your account and noticed you had a subscription of Adobe Stock with an annual commitment. Also, I see you have canceled your account, however, the cancellation fee mentioned above is an early termination fee.

    Please Contact Customer Care for more details.

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You may also read http://www.adobe.com/legal/subscription-terms.html

    Please update this thread in case of any additional query.

    Regards,

    Twarita

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