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Cancellation & Refund

New Here ,
Jan 16, 2020 Jan 16, 2020

I can't cancel my Stock plan. I forgot about the trial and I noticed I've authorised a payment today. I can't get by that 'update your payment details' issues. Please help, thanks!

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correct answers 1 Correct answer

Community Expert , Jan 16, 2020 Jan 16, 2020

During a pending payement operation it is not possible to cancel. Also, if you have payement issues, you cannot self cancel.Please wait a day or contact customer care to get the subscription cancelled. https://helpx.adobe.com/contact.html

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Community Expert ,
Jan 16, 2020 Jan 16, 2020
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During a pending payement operation it is not possible to cancel. Also, if you have payement issues, you cannot self cancel.Please wait a day or contact customer care to get the subscription cancelled. https://helpx.adobe.com/contact.html

ABAMBO | Hard- and Software Engineer | Photographer
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