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Participant
March 13, 2022
Answered

Cancellation

  • March 13, 2022
  • 3 replies
  • 1188 views

What happens when I cancel my Adobe Stock subscription? Will I loose the remaining assets/credits?

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Correct answer Marianne-Deiters

By canceling your Adobe Stock subscription, you lose access to any unused licenses.

3 replies

Participant
March 31, 2022

I am tired of being billed I want to cancel

Legend
April 1, 2022

It is often best to cancel in your 12th month, just before auto renewal, to avoid the cancellation fee. Though it's always cheaper to just pay the fee. You will lose credits, and should make sure you have downloaded every asset you purchased.

Cancel your Adobe Stock membership

WendellaBee
Adobe Employee
Adobe Employee
April 1, 2022

You only use lose unused quota. It is a good practice to download assets locally because contributors can choose to remove their files from Adobe Stock which will prevent the files from being downloaded later.

Abambo
Community Expert
Community Expert
March 14, 2022

@Marianne-Deiters correctly states, that you will lose all remaining unused credits, but licensed items will stay at your disposal and may be used according to the licensing terms, and can even be downloaded (again) after the cancel. This is true, except if the asset gets deleted from the stock database because of an issue with the asset or when the asset creator deletes the asset. I recommend you store a local copy of the asset in all circumstances.

ABAMBO | Hard- and Software Engineer | Photographer
Marianne-Deiters
Marianne-DeitersCorrect answer
Participating Frequently
March 13, 2022

By canceling your Adobe Stock subscription, you lose access to any unused licenses.