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diegoc67764635
Participant
October 10, 2018
Answered

Cannot cancel Adobe Stock!!

  • October 10, 2018
  • 1 reply
  • 425 views

Cancel my suscription. Unbelievable that there is no option!!!!!

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Diego,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I just checked your account and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 11 Aug 2018.

    There will be an early termination fee associated since you are willing to cancel your subscription after the 14th day after the beginning of the second month’s billing cycle. For more information, please refer to Adobe Subscription and Cancellation Terms | Adobe

    Do you want me to go ahead and cancel the subscription?

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    October 10, 2018

    Hi Diego,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I just checked your account and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 11 Aug 2018.

    There will be an early termination fee associated since you are willing to cancel your subscription after the 14th day after the beginning of the second month’s billing cycle. For more information, please refer to Adobe Subscription and Cancellation Terms | Adobe

    Do you want me to go ahead and cancel the subscription?

    Regards,

    Twarita

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