I have an annual plan (10 assets a month) since Apr 18, 2021. I wanted to cancelled it before auto-renew but it kept saying i will be charged an early cancellation fee. So i waited after the April 18, 2021 and planed to cancel it, but it still need to charge me $1140 hk dollars! I am super confused! Is it impossible to cancel then? I kept paying but I don't really use it so its such a waste.... anyone can help please? thanks!!
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