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Participant
December 28, 2020
Answered

cant open picture from stock when downloaded

  • December 28, 2020
  • 1 reply
  • 602 views

can anyone help resolve this issue plz?

 

i get this message on some piuctures when i download a picture from stock under license:

 

“AdobeStock_94748624_Preview.ai” could not be opened.

This topic has been closed for replies.
Correct answer defaultjajn1er19fgu

Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

This worked for me. 

Cheers 

1 reply

Participant
December 28, 2020

Hi, I'm business owner and i had also the same issue when download the picture from stock. Have you got any clue? I am still searching for that. 

defaultjajn1er19fguAuthorCorrect answer
Participant
December 28, 2020

Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

This worked for me. 

Cheers