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Susanne29460204i66n
Participant
April 18, 2023
Question

Collective Download via download link does not work!

  • April 18, 2023
  • 3 replies
  • 432 views

Dear Adobe Stock Team. I just downloaded 27 illustrations, worth 324 credits, and got sent a download link. In the zip file sent are only 17 illustrations. What happended to the rest - how can I get them without downloading the rest singularly?

    This topic has been closed for replies.

    3 replies

    B
    Community Manager
    BibileloCommunity Manager
    Community Manager
    April 19, 2023

    Hi @Susanne29460204i66n ,

    I sent you a direct message with the link of the generated archive.

    Please check and let me know if it works.

    Thanks and regards,

    Bibilelo

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      April 18, 2023

      How did you do a bulk download?

      ABAMBO | Hard- and Software Engineer | Photographer
      WendellaBee
      Adobe Employee
      WendellaBee
      Adobe Employee
      April 18, 2023

      Enterprise customer.

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        April 19, 2023
        quote

        Enterprise customer.


        By @WendellaBee

        Thanks @WendellaBee , for this update.

        ABAMBO | Hard- and Software Engineer | Photographer
        Jill_C
        Community Expert
        Jill_CCommunity Expert
        Community Expert
        April 18, 2023

        Use the Contact Us link at the bottom of this page to direct your question directly to Adobe. 
        https://helpx.adobe.com/support/stock.html

        Jill C., Forum Volunteer
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