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Content ID claim from Artlist Ltd

New Here ,
Jan 30, 2024 Jan 30, 2024

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I'v got licensed Adobe Stock music asset and downloaded it and used it as a YouTube intro song.

 

I recieved a Content ID claim from Artlist Ltd, so I put in the license number I received from Adobe Stock and filed an appeal, but it was rejected.

 

When I went to the artlist site, it was confirmed that only the artists were different with the same music.

 

The song in question is called "Get That Feeling" , and the links are belowed.

 

https://stock.adobe.com/kr/search/audio?k=709714670

https://artlist.io/royalty-free-music/song/get-that-feeling/119836

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Audio , Troubleshooting

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correct answers 3 Correct answers

Adobe Employee , Mar 13, 2024 Mar 13, 2024

@copyrightmatters We are sorry you are experience. We do our best to review all assests to make sure they are legilimate. 
I have returned the credit back to you, so you can switch to a different asset. This asset listed above will be and reported will be re-audited. 
If there is anything else we can help, please contact customer support and get a ticket logged. We will be able to follow up better there. 

 

-EB

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Adobe Employee , Mar 13, 2024 Mar 13, 2024

media@fbr Really sorry you are experiencig this. Would you mind sharing the exact asset, so we can help better here? Or if you don't feel comfortable sharing anything here, please contact customer support and get a ticket logged. 

 

-EB

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Adobe Employee , Apr 08, 2024 Apr 08, 2024

Information on how to report suspected misuse of content can be found here: https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-property.html

 

Kind regards,

 

Mat Hayward

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Community Expert ,
Jan 31, 2024 Jan 31, 2024

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Did you follow the procedure as described here: https://blog.adobe.com/en/publish/2020/06/16/adobe-stock-audio-content-id-claims?

 

It is very important to follow that procedure very carefully.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 13, 2024 Mar 13, 2024

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Also recieved a Content ID claim on YouTube from Artlist Ltd for a track called Monster by AlexGrohl, which Adobe Stock credits to 'santos bryan' as well...

Super disappointing if Essential Sounds in Premiere Pro is pushing content which isn't owned by the actual license holder. 

Appealed the rejection but after discovering your similar situation, fearing the worst. 

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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It's an unfortunate situation. If you have followed the rules, they need to accept.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 13, 2024 Mar 13, 2024

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If Adobe is licensing content that it (its user) doesn't own, why should the actual copyright holder accept it?

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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media@fbr Really sorry you are experiencig this. Would you mind sharing the exact asset, so we can help better here? Or if you don't feel comfortable sharing anything here, please contact customer support and get a ticket logged. 

 

-EB

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New Here ,
Mar 14, 2024 Mar 14, 2024

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Sure, the Asset ID is #709714646. The track is called 'Monster' and it states the author is 'santos bryan/Jamendo'.

 

And after two days, there has been no movement on the Copyright appeal from the Publisher on YouTube either.

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Thanks media@fbr .
The reported asset has been submitted to our content team for re-audition. 
Meanwhile, I have granted your credit back, so you can swith to other assets while we work on the re-audition. If there is anything else you can do to help, please feel free to contact customer support. 

 

Thanks,

-EB

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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If Adobe is licensing content that it (its user) doesn't own, why should the actual copyright holder accept it?

media@fbr,

Correct.

 

 

@Contributor1 ?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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@copyrightmatters We are sorry you are experience. We do our best to review all assests to make sure they are legilimate. 
I have returned the credit back to you, so you can switch to a different asset. This asset listed above will be and reported will be re-audited. 
If there is anything else we can help, please contact customer support and get a ticket logged. We will be able to follow up better there. 

 

-EB

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Information on how to report suspected misuse of content can be found here: https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-p...

 

Kind regards,

 

Mat Hayward

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