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Inspiring
March 24, 2023
Question

Creative Cloud All Apps - Pro Edition + Adobe Stock for Teams

  • March 24, 2023
  • 2 replies
  • 2760 views

Hi all,

for my organization I have a Creative Cloud All Apps - Pro Edition subscription for my users, which include Unlimited Stock images. We needed to add a plan also for video and music, then we discovered the Adobe Stock for Teams, 40 credits per month. We bought that one, but now we can't find a way to download a image asset by using our Unlimited plan included in the Pro Edition. How we can download images choosing if we want to use the Sotck for Teams or if we want to use the Pro illimited plan?

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2 replies

Community Manager
March 24, 2023

@mbadi82 Currently, the Stock license is not assigned to any user. They can click the profile from the top right corner (avatar) to switch between the licensing once logged in to the Stock website.

mbadi82Author
Inspiring
March 24, 2023

Hi TechBurner, I just tried, but they can see only the Company profile (that says, unlimited images - but actually it use the Adobe Stock credits when you try to license any image), or they personal profile, of course with any plan.

Community Manager
March 24, 2023

The Adobe Stock – 40 assets a month is added to the contract but have not been assigned to any user in the console. Kindly first assign it to the user, ask them to sign in again and check.

kglad
Community Expert
Community Expert
March 24, 2023

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html