• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Credits have disappeared

New Here ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Hello,

 

To my knowledge, my adobe stock access should still be active, however, my 600+ credits have suddenly disappeared. This is the second time it has shown I have no remaining credits, the first time, the credits just randomly showed up again, but this time I would like to know why it is happening and get it fixed sooner rather than later.

 

Thank you!

TOPICS
Licensing , Plans and purchase , Troubleshooting

Views

72

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

LATEST

Hi @defaultiribicnmogg6,

I see that you are a delegate of a team account, please reach out your account administrator for assistance.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started