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Participant
November 10, 2021
Answered

Credits showing on plan but won't let me licence image

  • November 10, 2021
  • 1 reply
  • 407 views

I have a creative cloud license and have added Adobe Stock Credits, but I cannot redeem these to purchase images. The credits are showing, but when I try to licence an image, a pop up appears saying

'Welcome Back! Now that you're logged in, please make your selection again.' I have been on with Adobe now for 3 weeks trying to get this issue sorted but I am having zero luck. Please help! Any advice welcome.

 

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Correct answer WendellaBee

Locking this duplicate post.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
November 10, 2021

Locking this duplicate post.