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M
Muriel16B8
Participant
February 1, 2024
Answered

Disparition image Adobe Stock

  • February 1, 2024
  • 4 replies
  • 520 views

Bonjour, je rencontre un problème avec Adobe Stock.

Une image a disparu de la base de donnée.

Je viens de créer une campagne de communication avec le visuel en question en basse définition. Ma campagne a été validée mais je ne trouve plus l'image en téléchargment HD.

Avez-vous déjà rencontré ce problème ? Voici le code de l'image #710601351.

Merci par avance de votre aide

    This topic has been closed for replies.
    Correct answer Jill_C

    Indeed, that image is no longer in the database, most likely because the Contributor has deleted it or has closed their Stock account. Unfortunately, there is no longer a way to access that asset, and you'll have to locate a suitable replacement. 

    4 replies

    C
    Christine3001503973rw
    Participant
    September 12, 2024

    Bonjour, Pareil pour moi, je ne trouve plus l'image 680358184 - Cannes. Je cherche à l'acheter 

     

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 12, 2024

    If you no longer find the image in the database, it's because the Contributor has deleted it or their entire account from the Adobe  platform. You'll have to search for a similar replacement to license.

    Jill C., Forum Volunteer
      L
      LI21
      Participant
      February 14, 2024

      Hello,
      même probleme de visuel disparu avec le n° 679721037 !!! 

      idem ma campagne est prête à partir en impression !!! rhhaaaa

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      February 14, 2024

      Oh no! How frustrating ...

      Jill C., Forum Volunteer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 5, 2024

      Malheureusement, cet élément n'est plus disponible. Avec un peu de chance, tu trouveras des éléments similaires, mais il semble bien que soit le créateur, soit Adobe ont effacé l'élément en question. Il faut éventuellement repenser le design.

      ABAMBO | Hard- and Software Engineer | Photographer
        M
        Muriel16B8Author
        Participant
        February 6, 2024

        Merci, c'est malheureusment ce que je craignais ! Tout à refaire, vraiment pas cool ! J'espèrais une formule magique...

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        February 6, 2024

        Sorry, mais il n'y a pas de solution à ce problème. 

        ABAMBO | Hard- and Software Engineer | Photographer
        Jill_C
        Community Expert
        Jill_CCommunity ExpertCorrect answer
        Community Expert
        February 5, 2024

        Indeed, that image is no longer in the database, most likely because the Contributor has deleted it or has closed their Stock account. Unfortunately, there is no longer a way to access that asset, and you'll have to locate a suitable replacement. 

        Jill C., Forum Volunteer
          M
          Muriel16B8Author
          Participant
          February 6, 2024

          Thank you, unfortunately that’s what I feared ! Everything to do again, really not cool ! I was hoping for a magic formula...

          Jill_C
          Community Expert
          Jill_CCommunity Expert
          Community Expert
          February 6, 2024

          It certainly is frustrating; I suppose the only way to avoid having an image withdrawn from the database is to license and download it even before your client has approved it, but that can be costly. Fortunately, it doesn't happen very often.

          Jill C., Forum Volunteer
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