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Participant
February 12, 2023
Answered

Does Adobe Stock not support iPad?

  • February 12, 2023
  • 3 replies
  • 994 views

I can not download templates from Adobe Stock to my iPad. Not openning. Why? What is the problem?I can see the zip file. But Its not openning. Does Adobe Stock not support iPad?

This topic has been closed for replies.
Correct answer Nancy OShea

[Moderator moved from Stock Contributors to Adobe Stock.]

 

For best results, open AI Assets in desktop Illustrator.  And open ID assets in desktop InDesign.

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 13, 2023

[Moderator moved from Stock Contributors to Adobe Stock.]

 

For best results, open AI Assets in desktop Illustrator.  And open ID assets in desktop InDesign.

 

Nancy O'Shea— Product User & Community Expert
Legend
February 12, 2023

PS Are you a stock CONTRIBUTOR (selling files TO Adobe)? Or are you buying files FROM Adobe (Stock CUSTOMER)?

Legend
February 12, 2023

Do you have an app to open ZIP files - that's not something Adobe can do automatically? What kind of template are they? (For example an InDesign template is useless on an iPad because there isn't an InDesign app on iPad).

Participant
February 12, 2023

I am a customer in here. In my iPad, I am using AI and PS. And in Stock I just tried to download some AI and PS mock up or templates. I can see zip file but when i click the file it does not working. By the way thanks your answers. 🙏

Abambo
Community Expert
Community Expert
February 12, 2023

If you buy assets, they are not zip files. I don't know of any asset that is a zip file. And I can licence from my iPad without a problem. I do not know if I could open an AI file, however, as I've never tried.

ABAMBO | Hard- and Software Engineer | Photographer