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A
Alesclandre
Inspiring
February 15, 2017
Answered

Don't understand anything in prices on Adobe Stock

  • February 15, 2017
  • 1 reply
  • 1943 views

Hello I'm sorry to ask but I don't understand anything to the prices on Adobe Stock.

I'm a Creative Cloud subscriber, and seem to have a set of 10 images free. Ok.

Now, I go to Adobe Stock, and see images but there is a standard license with no price and an extended license with a price (in French) :

  • is it because I have a set of 10 images free ?
  • Is it because I'm a Creative Cloud Subscriber ?
  • Is it because it is a free image ?

What will happen if I click on "buy this image" ?

  • Will I be charge in my Creative Cloud account for a price that I don't see ?
  • Will my set of 10 images decrement to 9 ? So where do I find the number of images I can still get in this set ?
  • Maybe it is free, so nothing will happen ?

It is absolutely not clear and don't push me to buy anything on this site.

Thanks for your answers

This topic has been closed for replies.
Correct answer Sheena Kaul

Ok. So you kind of answer my second question : nothing is included in my CC account (apart from the set of 10 images).

Now, what about my first question :

  • How do I know how much I will be charged for an image when I am not a Stock subscriber ?

I don't see the 10 free images as well in your account.

However, I don't think we give the 10 free images with the Adobe Creative Cloud subscription.

If you are not a stock subscriber, you will be charged 9.99USD for licensing a single image.

1 reply

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
February 15, 2017

Hi Alexandre,

The set of images or licenses for Adobe Stock that you have free with your Adobe Creative Cloud are all standard licenses which are appearing free to download as in your screenshot.

The extended licenses are supposed to be purchased as they are used for different purpose. See Stock FAQ: What are Extended licenses?

Once you click on license this image, it will deduct 1 license from your set of 10 licenses.

Let me know if your have any further questions.

Regards,

Sheena

A
AlesclandreAuthor
Inspiring
February 15, 2017

Thanks for your answer.

My screenshot doesn't say it is free for use. It says "buy this license" and don't show the price...

What do you mean by "free with your creative cloud" ? Is it inside the set of 10 images ? Or will it be free even after for me (it isn't clear what is included in my paid CC subscription - maybe the set of 10 images is for all accounts and not paid accounts) ?

Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
February 15, 2017

I don't have any Stock account.

All that I have is a paid Creative Cloud account.

But still.

I don't know how much I will be charged.

I don't know what is included in my CC account.

I know nothing... And the Stock site doesn't help.

So, if You know, could you please answer to these two questions :

  • How do I know how much I will be charged ?
  • What is included in my CC account ?

Thanks


Alexandre, Adobe Stock is a different service than Adobe Creative Cloud.

Adobe Creative Cloud includes activation for your Adobe applications such as Photoshop, Dreamweaver, Muse, After Effects, etc.

For Adobe Stock plans, please see Adobe Stock pricing and membership plan | Adobe Stock

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