Download an image and get a different one

[minervagroup]

Hi, 

I downloaded an image with a number: FIL #:  116311628 and on the preview looked in a certain way. However, when I opened the file, the image is different than on the preview. 

Preview Image: 

Licensed Image:

Does anyone know how I can get the correct image that I licensed? It is really furstraining as this is not the first time there is a mixup with what is previewed and what file is licensed. 

Cheers, 

Yoana 

[EvilBugQueen1]

@Contributor1 

[Contributor1 · Accepted solution]

It looks like the preview didn't have the top 4 layers visible when it was generated. If you hide Vrstva 66, Vrstva 57, Vrstva 64 and Vrstva 63 I believe it will be the same image as the original preview, does that fix the issue for you?

[minervagroup]

It does solve it, thank you! 

Cheers, 

Yoana