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Downloaded a file that said AI/EPS and JPEG, but not a true vector file

Contributor ,
Apr 28, 2022 Apr 28, 2022

I downloaded the following image: Polaroid, instant photo illustration. Stock Vector | Adobe Stock

 

But I only received an .ai file that has a non-vector image within the file. I cannot use the rastered file within the .ai file.

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correct answers 1 Correct answer

Adobe Employee , Apr 29, 2022 Apr 29, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review.(for both lacking quality & rule violations) Thank you for the report and sorry for the problem with the asset.

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LEGEND ,
Apr 29, 2022 Apr 29, 2022

It's strange, I don't know how this got into the library. Trademarks are not allowed and "Polaroid" is certainly a trademark.

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Contributor ,
Apr 29, 2022 Apr 29, 2022

I see brand names availble in search tags all the time, shouldn't be a problem as long as they are not reproducing logos or exact trademarked content. If they do, it usually gets filed as "editorial."

 

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LEGEND ,
Apr 29, 2022 Apr 29, 2022

Adobe's image editors do not seem to be enforcing the rules, which are clear (see picture):

TestScreenName_1-1651274761571.png

 

You will observe that this image manages to breach two rules in the title alone.

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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review.(for both lacking quality & rule violations) Thank you for the report and sorry for the problem with the asset.

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Contributor ,
Apr 29, 2022 Apr 29, 2022
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thanks!

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