Downloaded file doesn't match preview

Forum|Forum|3 years ago
April 19, 2022
1 respuesta
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I used a liscense for 115448996. The preview showed a logo with two H's side by side and some other vector lines. The download I got was of a house logo..... I can't get anyone to answer on the customer service line and have waited nearly 45 minutes on hold. What else can I do at this point? I'm so frustrated!

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Mejor respuesta de Contributor1

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Contributor1

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Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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